Bhavani Family Dental Terms and Conditions / Privacy Policy
1. Acceptance of Terms
By opting into our SMS messaging service, you agree to receive text messages from Bhavani Family Dental regarding appointment reminders, scheduling updates, patient satisfaction follow-ups, and other necessary communication related to your dental care.
2. How Patients Provide Consent (Opt-in Process)
Patients can provide consent to receive SMS messages through the following methods:
* Verbal Consent (Primary Opt-in Method):
Patients verbally agree to receive text messages when scheduling an appointment over the phone or in person.
A staff member will inform the patient that text messages will be sent for appointment reminders and updates.
Patients will be advised that they can opt-out at any time by replying STOP.
* Consumer-Initiated Messaging:
If a patient texts our publicly listed office number (703-936-6557), this is considered an opt-in action, as it signifies clear intent to receive communication from Bhavani Family Dental.
Opt-In Confirmation Message (Sent After Verbal Consent is Given):
"Thank you for choosing Bhavani Family Dental. You have opted in to receive text messages regarding appointment reminders, scheduling updates, and patient satisfaction follow-ups. Message frequency varies. Message & data rates may apply. Reply HELP for assistance. Reply STOP to opt out at any time. Terms: https://bhavanidental.com/terms-conditions."
3. Message Frequency & Carrier Charges
*Message frequency varies depending on patient appointment schedules and necessary updates.
*On average, patients may receive 1-2 text messages per month.
*Message and data rates may apply. Patients should check with their mobile carrier for details on potential SMS charges.
4. Opt-Out Process
Patients may opt out of SMS messages at any time by:
*Replying STOP or UNSUBSCRIBE to any text message.
*Calling our office at 703-936-6557 to request removal.
*Sending an email to info@bhavanidental.com with a request to opt out.
Opt-Out Confirmation Message:
"You have successfully opted out of messages from Bhavani Family Dental. You will receive no further messages. To opt back in, reply JOIN or SUBSCRIBE. Msg frequency varies. Msg & data rates may apply."
5. Help & Support
For assistance regarding SMS messages, patients can:
Reply HELP or INFO to any message.
Call 703-936-6557 for direct assistance.
Email info@bhavanidental.com.
Help Response Message:
"Thank you for contacting Bhavani Family Dental at 703-936-6557. If this is a medical emergency, call 911. Reply STOP to opt out. Msg frequency varies. Msg & data rates may apply. Terms: https://bhavanidental.com/terms-conditions."
6. Data Collection & Usage
Bhavani Family Dental respects your privacy and is committed to protecting your personal information.
Collected Information:
*Patient name, phone number, and appointment details.
*Any additional information patients provide for scheduling or insurance verification.
How We Use Your Data:
*To send appointment reminders, updates, and necessary patient communication.
*To respond to patient inquiries via text messaging.
*To provide billing or insurance-related information when requested.
How We Protect Your Data:
*We implement security measures to protect patient information from unauthorized access.
*Patient data is not shared with third parties for marketing purposes.
7. Non-Sharing Policy
Bhavani Family Dental does not sell, rent, or share your personal information or mobile number with third parties for marketing purposes. Your information is used solely for patient communication within our office.
8. Changes to Terms & Privacy Policy
We reserve the right to update these terms as needed. Continued use of our SMS services after changes are made constitutes acceptance of the updated policy. Any changes will be communicated via our website or in-office notifications.
9. Contact Information
For any questions regarding our SMS policies, contact:
📞 Phone: 703-936-6557
📧Email: info@bhavanidental.com
🌐 Website: https://bhavanidental.com/terms-conditions